FAQs
Our FAQ section is frequently updated, so check back in periodically!
General
How Long Will It Take For My Order To Be Processed?
Depending on whether the wheels you ordered are held in stock or are made-to-order, there may be a lead time of a few days, to a few weeks before we will receive your wheels at our shop for processing.
If your order requires no customization, turnaround time will typically be 2-3 weeks, as we must first receive your order from our supplier, inspect for damage, then repack and ship your order to you.
If your order requires any customization, then the amount of work going into the wheels will result in longer processing times.
- Once your wheels arrive from our supplier, they are entered into our production queue (this timeframe is going to vary depend on workload going through our shop).
- Once your wheels have entered engraving, turnaround can range from 1 to 3 days (depending on wheel size, and whether you are doing simple logo work, or a full wrap design).
- If your order includes any post-process finish work, (ceramic coat/powder coat, if ordered) that work is scheduled with our vendors, completed, and packaged for transport.
- If your order does not include any post-process finish work, at this point your order will ship within a couple of days.
- Ceramic coating will have a typical lead time of a day or two.
- Powder coat lead time may be as little as a few days to a couple of weeks (depending on the workload and type of work being done).
- In short, depending on general availability of product and related services, you could be looking at as little as two weeks to as long as a month or two from the time of order to delivery.
Customization takes time!
Do You Offer More Wheels Than What Is Shown On Your Website?
The selection of wheels shown on our website is only a small, curated selection of wheels that are available for purchase.
The offerings on Laser My Rims have been curated to be our first, initial offering of wheels we are offering with custom laser engraving options.
The wheels available for purchase is not a complete list of wheels that are available for sale, and/or able to be laser engraved.
Our supplier has over 300,000 different wheel models available, so if you don't see the exact model you are looking for, Contact Us and we will get you what you need!
Do You Offer More Tires Than What Is Shown On Your Website?
The selection of tires shown on our website is only a small, curated selection of wheels that are available for purchase.
The offerings on Laser My Rims have been curated as the first, initial offering of tires that will be offered for pairing with the wheels that we sell.
Our product lists will continue to expand as we build.
Our supplier has over 33,000 different tires available, so if you don't see the exact model you are looking for, Contact Us and we will get you what you need!
I Already Own A Set Of Wheels That I Love. Can You Engrave My Wheels?
In many cases we should be able to help you out, but there are some limiting factors that could prevent us from being able to laser engrave your wheels.
There will need to be a conversation that would need to happen before we could say for sure, so the best bet is to Contact Us.
If you have steel, or chrome polished wheels, then we will not be able to help you out at this time.
It is something that we are working on developing a process, and workflow for, and announcements will be made on that subject at some point in the future.
Where Are You Located?
At our initial launch, we are making our debut as an e-commerce only platform, so initially we will have no brick-and-mortar location.
Our base of operations (where we engrave the wheels) is located in Salem, OR, but we do have future plans to open a physical shop, once it makes sense for us to do so.
Technical Questions
What Laser System Do You Use For Laser Engraving Wheels?
We are equipped with a Laser My Wheels Gen. 1 Wheel Engraving Workstation. It is a heavy-duty 200W Fiber laser system that is equipped with an equally heavy-duty CNC rotary device that is capable of handling, and processing wheel diameters through 34in!
What Sizes Of Wheels Can You Engrave?
Our LMW Gen. 1 Wheel Engraving Workstation can handle a wide range of wheel sizes.
Currently, the lowest size we are able to work with is 14" diameter wheels.
We are actively exploring means and methods to be able to bring this service to wheels as small as 12" diameter.
How Long Does It Take To Laser Engrave A Wheel?
Compared to other options for having your wheels engraved, not long at all.
There are examples on the internet of hand engraved wheels that exceeded 500 hours to complete!
The inaugural set of 22in x 14in KG1 Forged Veteran that we showcase on our home page only took 6 hours per wheel!
Service Questions
How Much Will It Cost To Engrave My Wheels?
There are many factors that influence the cost of laser engraving your wheels.
Pricing for wheel engraving can range from $350 to $2,700 per wheel, depending on variables/factors.
If you have a set of wheels you are looking to have engraved, we have a Service Pricing page set up to help you out!
Do You Laser Engrave Forged Aluminum Wheels?
Yes, absolutely! Whether they are polished, or powder coated, we can service forged aluminum wheels!
Do You Laser Engrave Mag Wheels?
Yes, but they are not the typical wheel that we will see going through our shop, so we will need to have a preliminary consultation before we can commit to any work on mags.
Do You Laser Engrave Alloy Wheels?
That's a solid "probably". It really depends on the material (and finish) your wheels are comprised of.
Alloys can be a combination of different materials, and in many instances, we will be able to laser engrave your alloy wheels.
Alloys (Polished/Powder Coated): If your wheels are polished, or powder coated, in most instances we will be able to engrave them without issue, but in order to add extra environmental protection, especially in the engraved metal portions, we would strongly advise having your wheels clear coated by a powder coating facility.
That is something we are absolutely able to facilitate for you, so that when you receive your wheels, they can be mounted, balanced, and installed on your ride.
Alloys (Chrome Plated): If your wheels are chrome plated, then we would not be able to assist you at this time. We are actively exploring ways that we can offer laser engraving services on chrome plated wheels that will not sacrifice the corrosion protection that is offered by the chrome plated finish.
Do You Laser Engrave Chrome Plated Wheels?
At this time, we are not offering our laser engraving services on chrome plated wheels.
Laser engraving is a process that will damage the protective qualities of the chrome plating (if done incorrectly), so until we have a proven method of applying a laser engraving in a manner that does not jeopardize the protective qualities of that plating, we will not be doing any engraving work with chrome plated wheels (or other automotive parts).
It is something that we are actively exploring, and will be announcing at some point in the future, once we make this service available.
If you are not sure whether or not your wheels are chrome plated or polished, we would be more than happy to help you find the answer, so Contact Us!
Do You Laser Engrave Steel Wheels?
At this time, we are not offering laser engraving services on steel wheels.
It is something that we are actively exploring, and will be announcing at some point in the future, once we make this service available.
What Is The Difference Between Chrome Plated and Polished Wheels?
Quite a lot actually.
Polished wheels are simply a finish option for aluminum wheels where they are brought to a mirror finish through polishing.
Chrome plating is an electroplating process where multiple layers of copper, nickel, and then chromium are deposited on the steel (and occasionally aluminum) wheel to create a bright, mirror-like, and highly reflective surface.
As laser engraving is a subtractive process, we do not currently offer services on wheels that have been chrome plated.
We are actively exploring ways that we can service those wheels, but it is something that may or may not be possible to provide, depending on the results of our testing.
Do You Only Laser Engrave Automotive Wheels?
At this time, we are only offering laser engraving services on automotive wheels, however, we are looking into other types of wheels that we can process in our laser system, including:
- Motorcycle wheels
- Bicycle wheels
- Miscellaneous auto/truck/motorcycle parts/components
Do You Offer Other Wheel and Tire Services?
Yes, we offer Mount & Balance services (included free with any tire/wheel package).
At the time of our launch, we are an e-commerce only business, but we do have plans to eventually open up a brick and mortar location, where we will offer standard fare wheel and tire services like alignments, seasonal changeovers, etc.